Why Your Service Desk Needs AI That Actually Understands Your Business
The Service Desk Crisis: Beyond the Surface Problems The average MSP service desk faces ticket volumes that have increased 40% over the past two...
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Everything client in a Unified Client Portal for MSPs and clients
Upgrade your PSA user portal with a streamlined version of CSA
PSA-integrated chat with AI-powered capabilities
Empower your clients to track and monitor employee site activity
Build your own Shopify-like store with your PSA products & distributors
The foundation every MSP needs to manage clients and deliver the ultimate customer experience
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Microsoft Teams’ growth has been explosive and has become the go-to application for Office 365 users. The fact that it runs on all major desktop and mobile environments makes it easy for companies to work together but also offers new opportunities for MSPs (Managed Service Providers) to work with their users.
Teams offers the ability to install third-party applications and CloudRadial takes full advantage of this. CloudRadial generates a custom Teams application that provides your branded client portal installable as a Teams application. This gives MSPs some tremendous advantages, including:
Since all CloudRadial features are fully functional from within Teams, users have access to all the features they need to access your frequently accessed resources, including:
CloudRadial’s Teams integration delivers state-of-the-art client engagement through the convenience of Microsoft Teams.
Download our free guide, “How to Position Your MSP for Success with Microsoft Teams,” for a complete in-depth look into how our Teams app benefits your clients and your MSP. For more information on our Microsoft Teams integration, visit www.cloudradial.com/teams-integration/.
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