CloudRadial’s Blog for MSPs

Integrate & Elevate: CloudRadial + Gradient MSP

Written by CloudRadial | September 15, 2023

Did you know that CloudRadial currently has a variety of integrations that are dedicated to helping MSPs save time, money, and resources? These integrations enable Managed Service Providers (MSPs) to ensure smooth data synchronization, reduce client noise, enhance productivity, streamline workflows, and manage their clients at scale. 

Gradient MSP and CloudRadial work together to help MSPs simplify the billing process. CloudRadial serves as a conduit for billing, passing critical M365 license data to Gradient MSP, which then automates the billing process. This helps MSPs save time, reduce errors, and ensure fair billing. But what exactly is Gradient MSP and what do you need to know about the integration? Let’s dive in.  

What is Gradient MSP?
Gradient MSP serves as a comprehensive aggregation tool that streamlines the billing process for MSPs. It efficiently gathers customer billing information from various tools and tracks crucial aspects such as usage, licenses, and agent count on a month-to-month basis. By presenting this data in an easily accessible manner, Gradient MSP enables MSPs to effectively monitor any fluctuations in these counts, allowing them to bill their clients accurately based on their actual usage. Moreover, this information seamlessly syncs with the MSP's Professional Services Automation (PSA) system, providing a reliable and accurate home base for comprehensive record-keeping and client billing management. 

Why is accurate billing for M365 licenses such a critical concern for MSPs? 
Accurate billing for M365 licenses is essential because it ensures that MSPs are compensated fairly for their services. M365 license billing can cause a headache for MSPs as it can often be complex and time-consuming. Inaccurate billing can lead to financial losses and strain client relationships. CloudRadial and Gradient MSP can relieve the pressure by offering MSPs a seamless billing process that ensures accuracy every single time.    

How does Gradient MSP integration differ from traditional billing methods? 
Traditional billing methods often involve manual data entry and reconciliation, which can be time-consuming and error-prone. Gradient MSP automates this process, making it faster, more accurate, and less prone to human error. 

What are the MSP benefits? 
CloudRadial and Gradient MSP enable MSPs to reduce the time spent on M365 license billing from several days to just a few minutes. This allows them to allocate more time and resources to strategic client initiatives and grow their business. CloudRadial's integration with Gradient MSP revolutionizes how MSPs handle M365 license billing, making it more efficient, accurate, and client-friendly. By automating this critical aspect of their operations, MSPs can focus on what they do best – delivering exceptional IT services to their clients. 

To learn more about how CloudRadial and Gradient MSP can help take your MSP to new heights, download our whitepaper today.