Even if you already offer your clients a DNS security solution within your stack, you're going to want to consider how to level up your offering.
Ask yourself: does your current DNS solution...
Allow your employees to monitor the sites their remote employees visit?
Allow your clients to self-manage which sites their employees can access, and run their own network reports?
If not, now you can offer your clients that option with CloudRadial DNS, a cloud-based content filtering, threat protection, and network visibility software that operates at the DNS layer.
Say goodbye to tickets clogging up your service desk with change requests. Let your clients manage their own block/allow lists and reporting, so you can focus on more urgent requests and projects.
Instead of clients submitting a ticket each time they want you to change user permissions, monitor an employee's location or network, or even block specific sites and applications, they can do it all themselves, either from standalone CloudRadial DNS or within CloudRadial's portal.
What does this mean for you and your clients?
Now you can offer your clients a way to monitor activity and ensure safety and efficiency from their remote employees.
Your service desk techs and clients no longer have to communicate back and forth every time a setting needs to be adjusted. Your clients will be happily self-sufficient and the saved time will provide an opportunity for you to become more of a trusted advisor.
This self-service approach allows your clients to have improved visibility that will enable admins to proactively identify potential security threats, track user behavior, and enforce policies, ensuring a smooth and streamlined process.
With the ability to monitor their remote employees’ activity and set their own policies, clients will ensure a secure environment that helps stop cyberattacks.
CloudRadial DNS goes beyond website management by providing comprehensive monitoring capabilities, allowing admins and users to view detailed logs and dashboards within CloudRadial’s portal that provide a granular breakdown of individual user activity, as well as the overall company.
Your clients will get:
Improved visibility
Admins can see employees’ web activity, enabling them to monitor daily usage and accessed websites. This feature is particularly valuable for businesses that operate remotely as it helps ensure efficient time utilization and productivity, preventing unauthorized site visits.
Reduced wait times
Admins and users with the correct permissions can allow and block access to websites inside the CloudRadial portal. This streamlined process significantly reduces wait times, saving valuable time and resources.
Self-service options
Admins and users can tweak policies in real-time, either in CloudRadial DNS as a standalone or within the Unified Client Portal. This means they no longer need to submit tickets to make changes, freeing MSP service desk engineers to focus on other more productive tasks.
Ready to see it in action? Check out our technical walkthrough below.
If you've already got CloudRadial and want to see how it works inside the portal, check out our support article.
Ready to talk to sales? Schedule a demo to start your trial.