What Should MSPs Actually Be Doing with AI in 2026?
Short answer: The question for MSPs in 2026 is no longer whether to use AI but where to focus. The real divide is between MSPs whose AI use is...
Get everything you need for the ultimate client experience
Enterprise-grade infrastructure with the flexibility MSPs demand
Perfectly tailored AI that knows your specific MSP
Build your own Shopify-like store with your PSA products & distributors
Have clients to submit tickets directly to your PSA, freeing up your team's time
Pre-triage and route tickets correctly with the help of AI
Deliver instant, accurate answers that can help achieve zero-touch resolution
Get the updates that matter most: what's shipped, what's improved, and what's on the horizon. No fluff, just what's new.
Our new October release features numerous UI improvements to keep the product current with Microsoft’s evolving fluent design standards. Our goal is to make using CloudRadial as intuitive as possible by making it similar to other Office 365 applications.
Note, as of this release, the Azure theme has been discontinued to better focus efforts on the remaining themes.
Beyond cosmetic updates, the release adds several requested features:
We’ve also laid the foundations for future updates including:
In addition to these enhancements, we have continued fixing bugs and resolving edge cases of usage.
Short answer: The question for MSPs in 2026 is no longer whether to use AI but where to focus. The real divide is between MSPs whose AI use is...
Quoting, approvals, and procurement — all inside your client portal. Explore CloudRadial Storefront →
During our webinar on Storefront updates, HaloPSA support, and what's coming next with no-touch procurement, attendees had some sharp questions. ...