MSP Automation Has a Harness Problem, Not an Automation Problem
Rewst, Pia, or AutomationAI: which one wins? That was the question behind our latest webinar. The honest answer: the automation itself matters less...
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Our new October release features numerous UI improvements to keep the product current with Microsoft’s evolving fluent design standards. Our goal is to make using CloudRadial as intuitive as possible by making it similar to other Office 365 applications.
Note, as of this release, the Azure theme has been discontinued to better focus efforts on the remaining themes.
Beyond cosmetic updates, the release adds several requested features:
We’ve also laid the foundations for future updates including:
In addition to these enhancements, we have continued fixing bugs and resolving edge cases of usage.
Rewst, Pia, or AutomationAI: which one wins? That was the question behind our latest webinar. The honest answer: the automation itself matters less...
A user can't log in. Something's off with their account. You ask your AI agent to fix it.
Most PSAs and service desk platforms can classify a ticket with AI now. Sorting is close to solved. The question worth asking in 2026 is what happens...