CloudRadial Announces General Availability of ServiceAI, the AI Engine Built for MSPs
Purpose-Built AI Technology trained on an MSP's tickets and support documentation to scale technical expertise and achieve zero-touch resolution
Get everything you need for the ultimate client experience
Enterprise-grade infrastructure with the flexibility MSPs demand
Perfectly tailored AI that knows your specific MSP
Build your own Shopify-like store with your PSA products & distributors
Have clients to submit tickets directly to your PSA, freeing up your team's time
Pre-triage and route tickets correctly with the help of AI
Deliver instant, accurate answers that can help achieve zero-touch resolution
You'll learn things like how to add revenue without adding cost, MSP best practices, and how to master client management.
Our new October release features numerous UI improvements to keep the product current with Microsoft’s evolving fluent design standards. Our goal is to make using CloudRadial as intuitive as possible by making it similar to other Office 365 applications.
Note, as of this release, the Azure theme has been discontinued to better focus efforts on the remaining themes.
Beyond cosmetic updates, the release adds several requested features:
We’ve also laid the foundations for future updates including:
In addition to these enhancements, we have continued fixing bugs and resolving edge cases of usage.
Purpose-Built AI Technology trained on an MSP's tickets and support documentation to scale technical expertise and achieve zero-touch resolution
Purpose-built AI-Powered platform enables MSPs to scale expertise, reduce costs, and implement no-touch ticketing. CloudRadial, a leading...
The numbers don't lie. MSP ticket volumes have exploded 40% over the past two years, while resolution times have actually gotten longer. Your team is...