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Enhancing Client Services: Exploring CloudRadial's CSA Platform
The CloudRadial Client Services Automation (CSA) platform transforms how Managed Service Providers (MSPs) deliver exceptional IT services to their...
1 min read
CloudRadial : November 17, 2023
In 2023, 90% of organizations across the globe experienced one or more DNS attacks.
7.5 attacks have hit the same organization more than once in the past 12 months.
The average cost of those attacks currently sits at $1.1 million.
The evidence is here: DNS attacks are on the rise, costing companies millions of dollars. So, what more can MSPs do?
You likely already offer your clients a DNS security solution within your stack.
But does that solution allow your employees to monitor the sites their remote employees visit? And does it allow your clients to self-manage which sites their employees can access, and run their own network reports?
If not, now you can offer your clients that option. CloudRadial has recently partnered with ScoutDNS, a cloud-based content filtering, threat protection, and network visibility software that operates at the DNS layer.
And the good news? It directly integrates with CloudRadial's Unified Client Portal.
Instead of clients submitting a ticket each time they want you to change user permissions, monitor an employee's location or network, or even block specific sites and applications, they can do it all themselves in the portal.
What does this mean for you and your clients?
This self-service approach allows your clients to have improved visibility that will enable admins to proactively identify potential security threats, track user behavior, and enforce policies, ensuring a smooth and streamlined process.
With the ability to monitor their remote employees’ activity and set their own policies, clients will ensure a secure environment that helps stop cyberattacks.
To learn more about the ScoutDNS and CloudRadial integration, register for our upcoming webinar.
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