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AI-Powered Service Delivery and Client Success Platform

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Core Products

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Unified Client Portal

Enterprise-grade infrastructure with the flexibility MSPs demand

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CloudRadial ServiceAI

Perfectly tailored AI that knows your specific MSP

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CloudRadial Storefront

Build your own Shopify-like store with your PSA products & distributors

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Chat Starter (Free)

Have clients to submit tickets directly to your PSA, freeing up your team's time

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CloudRadial ChatAI

Pre-triage and route tickets correctly with the help of AI

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CloudRadial ChatAI + ServiceAI

Deliver instant, accurate answers that can help achieve zero-touch resolution

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ADD-ONS

CloudRadial DNS

Empower your clients to track and monitor employee activity

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ClipTraining

Offer your clients security training courses from the Unified Client Portal

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Bigger Brains

Offer clients a library of job-specific training and workplace skills

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Resources Center

Education

Blog Ebook & Guides What is Client Services Automation? What is Engagement Maturity?

Onboarding

Jumpstart Program CloudRadial Academy Integrations

Support

Knowledge Base Contact Support Product Updates Security

Community & Events

Webinars CloudRadial Community

The MSP Success Series Newsletter

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    CloudRadial Blog

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    csat

    4 min read

    Feature Deep Dive – Customer Satisfaction (CSAT)

    Ricky Cecchini: December 21, 2021

    Customer surveys help your MSP (Managed Service Provider) provide a controlled, flexible, and responsive way to get customer satisfaction (CSAT)...

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    2 min read

    CloudRadial Now Tightly Integrates with SmileBack

    Ricky Cecchini: June 1, 2021

    Customer satisfaction (CSAT) tools are a must-have for managed service providers (MSPs).

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