Your Questions Answered: CloudRadial Storefront Q&A

During our webinar on Storefront updates, HaloPSA support, and what's coming next with no-touch procurement, attendees had some sharp questions.

Here are your questions, answered:

Q: Is Storefront integrated with Pax8?

Pax8 is one of the distributors Adaptive Catalog works with for real-time pricing and availability. At the Enterprise tier, Storefront can even complete Pax8 provisioning directly.

Q: Does Storefront support multiple SKUs for a single item? We deal with products selling out constantly, and our reps have to keep swapping SKUs to keep things in stock.

Yes — and this is actually one of Adaptive Catalog's standout features. Rather than pinning a storefront item to a specific SKU, you can set up a saved search using product criteria (for example: Dell laptop, 16GB RAM, 14" display). The storefront will automatically display the best-match in-stock item based on those criteria. When something sells out, goes out of production, or changes price, the listing updates on its own — no manual SKU management required.

Storefront also supports pulling available inventory across multiple distributors, so if one source is out, it can surface stock from another.

Q: Does Storefront work for customers who want Net 30 billing instead of paying upfront by credit card?

Yes. For Net 30 customers, you can bypass the Stripe checkout entirely. The platform will create the won quote or opportunity directly in your PSA, and you invoice the customer through your normal billing process.

Q: Can you build custom automations triggered by a purchased product?

Yes. Adaptive Catalog exposes a webhook on a won order, and you can also trigger automations off the won opportunity in your PSA. This opens the door to any downstream workflow you'd want to fire on a completed purchase — onboarding tasks, provisioning tickets, notifications, and more.

Want to see Storefront in action? Book a demo →

Already a CloudRadial partner? Reach out to your account manager or email success@cloudradial.com to get a walkthrough set up.

Watch the webinar again below.