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    product-spotlight

    3 min read

    The Service Catalog Advantage: Turning Ticket Chaos into Revenue Opportunities

    Managed service providers (MSPs) are all too familiar with ticketing and its many nuances. However, one of the biggest challenges for MSPs is...

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    2 min read

    Improve Your Portal’s Ticketing Adoption with CloudRadial’s Status Workflows

    Convincing users to log tickets through a portal can be an uphill battle. Why would a user want to submit a ticket through a portal when they could...

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    4 min read

    Feature Deep Dive – Customer Satisfaction (CSAT)

    Customer surveys help your MSP (Managed Service Provider) provide a controlled, flexible, and responsive way to get customer satisfaction (CSAT)...

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    2 min read

    Product Spotlight: Ticketing Portal

    Welcome to CloudRadial’s product spotlight on ticketing! Below, we’ll run through the major functionalities of the ticketing portal offered within...

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