Everything client in a Unified Client Portal for MSPs and clients
Upgrade your PSA user portal with a streamlined version of CSA
PSA-integrated chat with AI-powered capabilities
Empower your clients to track and monitor employee site activity
Build your own Shopify-like store with your PSA products & distributors
4 min read
Customer surveys help your MSP (Managed Service Provider) provide a controlled, flexible, and responsive way to get customer satisfaction (CSAT) feedback from your clients. Looking at the data you get from the CSAT scores helps you make macro-level...
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4 min read
Getting messages out to your clients can be tricky, to say the least.
3 min read
CloudRadial’s report archives are an extremely versatile feature. When used effectively, they benefit the internal account management teams just as...
3 min read
Software-as-a-service (SaaS) is taking over the world.
3 min read
Some of the most essential functions that can help to solidify your portal as a must-use among your clients (specifically, administrative users) are...
3 min read
Managed service providers have a metric ton of information that they capture.
4 min read
I help a lot of managed service providers (MSPs) build and develop their quarterly business review (QBR) and sales strategies within CloudRadial.
3 min read
The biggest challenge with the Windows 7 EOL was convincing the customers to upgrade.
4 min read
The sheer amount of raw technical data that a managed service provider (MSP) can pull is astounding. And while that data is great for troubleshooting...
5 min read
CloudRadial’s built-in University > Courses section has plenty of use for MSPs and their customers.
